Testimonials

Affiliated Creditors Inc.


Murat Canturk - Digital Transformation, ECommerce and Analytics Manager

"They are just helping out to improve not just your business or your process flow, but also they improve their solutions all the time, so you know you're getting very latest and brightest. But also it's so great as a company, it's big enough to handle so many obstacles and problems also small enough to you have an honest and warm conversation between you and your support team or even the CEO."


Transcript

"My name is Murat Canturk and I am with Affiliated Creditors in Nashville, Tennessee.

We are doing collection agencies for over 40 years. So when I started working in the collection agency, I was an outsider. So I am coming from a different world, in eCommerce and digital marketing.

And then I was looking for something more modern and user friendly and help us to grow our company and also to help our customers to make the payment online with ease.

And then I just look at some research online and I found HealPay about two years ago.

I mean whenever you have questions, they're just helping you with how they can do it instead of saying “oh, we cant.”

So they are just helping out to improve not just your business or your process flow, but also they improve their solutions all the time, so you know you're getting very latest and brightest.

But also it's so great as a company, it's big enough to handle so many obstacles and problems also small enough to you have an honest and warm conversation between you and your support team or even the CEO.

For me the payment is one of the major points of the communication with our customers, because the communication is not just a call to people or send them a letter to make sure you provide the information they need and you provide them with all the channels and help and tools to make them solve their problems and I believed that HealPay is gonna provide those tools.

My name is Murat Canturk and I am with Affiliated Creditors in Nashville, Tennessee."