HealPay expands its Bill Pay solutions with modern IVR technology

by Latoya Irby | | Articles

Ann Arbor, Michigan – November 26th, 2014 — HealPay, a leading provider of payment software, today announced a partnership with VeriCheck, located in Atlanta GA, for real-time check processing through its Interactive Voice Response (IVR) technology.

As companies struggle to meet the demand of mobile users, HealPay created an inexpensive and fast to deploy pay-by-phone solution. HealPay’s IVR supports two separate voice engines, male and female, and over 25 total dialects. A dedicated, local phone number can be provisioned for any business looking to automate Accounts Receivable.

According to Erick Bzovi, CEO of HealPay: “Users can check their balance and pay their bills in real time without the assistance of an operator or collector.” HealPay’s IVR solution gives businesses the assurance that they will never miss a customer payment due to staffing restrictions. By automating the payment collection process and removing the obstacles that customers face when attempting to make payments, businesses improve their overall operations and increase their bottom line.

“This is a game changer as far as we are concerned,” said Zac Ebrams, Director of Business Development at VeriCheck. “Although IVR technology itself is not new, HealPay’s seamless integration of IVR into their existing suite of services will offer businesses a complete solution that is unmatched in the marketplace in terms of capability, security, and affordability. We are excited to introduce this technology with our existing merchants and intend to attract many new merchants as well. Automation and process consolidation are the future of our industry and with solutions like this, HealPay is leading the way!”

HealPay’s IVR combines check/ACH capability with credit and debit card processing to offer a complete payment solution. Businesses are given the opportunity to expand their operations by increasing how and when they accept payments from customers. By automating the process and reducing the human capital required to collect payments from customers, HealPay’s IVR is just one more way that HealPay helps businesses manage their accounts receivables operation.

About HealPay: HealPay is a family of applications that makes billing easy. Their flagship web application, SettlementApp, innovates by analyzing data and providing individuals with flexible payment options. HealPay is committed to deploying modern web technologies that remove the friction of payment processing that exists in the marketplace. More information can be found online at https://healpay.com/product/ivr or by phone at (734) 272-4729

About Vericheck: VeriCheck provides electronic payment processing both as a platform to software developers and as “out-ofthe-box” software directly to businesses and organizations of all types who need to facilitate payment acceptance. We specialize in check and ACH processing and offer some of the most advanced payment capabilities on the market today. More information can be found online at http://www.vericheck.com or by phone at (404) 872-4585

Contact Information:

Zac Ebrams

VeriCheck, Inc.

http://www.vericheck.com

(404) 872-4585

Erick Bzovi

HealPay

https://healpay.com

(734) 272-4729


About HealPay
HealPay pioneers a non-intrusive, consumer-centric approach to Collections. HealPay works with Collection Attorneys, Collection Agencies, Charitable Organizations, Healthcare Providers, Property Managers, Creditors and Billers, to help collect on accounts receivable with less hassle. Our flagship web application, SettlementApp, innovates by analyzing data and providing individuals with flexible payment options. HealPay integrates with leading claims management software, accounting software and payment gateways, automating reports and reducing data entry. We believe making payments should be a painless process.


HealPay Offers:
  • Merchant account(s) to accept ACH, Debit and Credit Cards
  • Online payments with your firm’s logo & a custom URL
  • Virtual Terminal for one time payments or setup a recurring schedule
  • Consumer friendly payment options with our Settlement Application
  • Consumer portal to view balance information & link accounts
  • Interactive Voice Response, (IVR) Agentless Phone Application
  • Reporting analytics and data to analyze your operations
  • Fast and friendly Support

For Inquires:
Please contact Erick Bzovi
ebzovi@healpay.com
734-272-4729
203 E. Washington  Ste. 3
Ann Arbor, MI 48104
www.healpay.com

HealPay logo