The Leap to New Technology

by Ray Modad Articles
The Leap to new technology should not be taken lightly. While changing the way you have done things in favor of new technology is never easy, it is often a logical step. How should I get to a party that is...

Compliance Friendliness of IVRs

by Ray Modad Articles
Are you currently offering an IVR option to your Consumers? Interactive Voice Response phone systems can drastically improve your efficiency and compliance. For those who don’t know, Interactive Voice Response ( IVR ) is a technology that allows...

Time is Money

by Ray Modad Articles
Everyone has heard the saying “Time is Money”. In most instances, this refers to the trade-off made between labor provided, and monies earned. In the ARM industry, Time is literally Money...

Trends in Payment Fraud

by Erick Bzovi Articles
In the current environment, running a debt buying or collection shop of any size is fraught with difficulties. Aside from the constant state regulatory changes, legislative scrutiny, and the ever...