The Leap to New Technology

The Leap to new technology should not be taken lightly. While changing the way you have done things in favor of new technology is never easy, it is often a logical step. How should I get to a party that is 50 miles away? My trusty horse and buggy or my Tesla Model S?...

Compliance Friendliness of IVRs

Are you currently offering an IVR option to your Consumers? Interactive Voice Response phone systems can drastically improve your efficiency and compliance. For those who don’t know, Interactive Voice Response (IVR) is a technology that allows a computer to interact...

Trends in Payment Fraud

Originally published in The DBA Magazine; Volume 6 Issue 2 Fall 2016 In the current environment, running a debt buying or collection shop of any size is fraught with difficulties. Aside from the constant state regulatory changes, legislative scrutiny, and the ever...

Make it Easy for Consumers to Pay

Make it Easy for Consumers to Pay The world today moves quickly. The Financial Tech sector or “FinTech” has led many changes in the way we pay our bills. Some of these changes are so ingrained in our daily lives we take them for granted. Think about the last time you...