Did you know that HealPay is WCAG 2.0 compliant?

by Latoya Irby | | Articles

W3 WCAG 2.0 compliance

In order for HealPay's services to be accessible for all users of the web, we've made our consumer websites WCAG 2.0 compliant. We're currently building processes and using new design considerations to ensure the accessibility of our sites going forward.

WCAG 2.0, or Web Content Accessibility Guidelines, is a set of technical accessibility guidelines that specify how to make websites more usable for all web users, including those with low visual acuity or those using keyboard-only inputs and screen readers.

As of our most recent release, HealPay's PayPortal and SettlementApp services have reached WCAG 2.0 AA-Level compliance, the level of conformance that many government agencies follow to be inclusive and accessible for everyone.

WCAG 2.0 A-Level Changes to Portal UI

  • Add aria landmarks and role attributes pages to organize content on pages for screen readers
  • Add visible focus states for all interactive content
  • Add focusable skip-to-content link to bypass repetitive links in the navbar for keyboard users
  • Add context specific page titles to more easily identify current location on the site
  • Ensure all CSS IDs are unique to avoid issues with screen reader text parsing

WCAG 2.0 AA-Level Changes to Portal UI

  • Change colors used by Portal to have higher contrast levels for users with lower visual acuity
  • Add a sitemap in the footer to make Portal more navigable for keyboard users
  • Add aria-label attributes, aria-labelledby attributes, or hover text/title attributes to all interactive components that previously didn't have text associated with them for screen readers
  • Add more descriptive field validation, error messages, and error suggestions for several input fields
  • Provide expected header page structure for screen reader text parsing

About HealPay
HealPay provides innovative, consumer-centric payment solutions to businesses nationwide. Attorneys, collections, receivables, charitable organizations, property managers, finance companies, and other types of billers rely on our solutions to accept multiple payment types online and over the phone with or without a human agent.

HealPay Offers:
  • Merchant account(s) to accept ACH, Debit and Credit Cards
  • Online payments with your firm’s logo & a custom URL
  • Virtual Terminal for one time payments or setup a recurring schedule
  • Consumer friendly payment options with our Settlement Application
  • Consumer portal to view balance information & link accounts
  • Interactive Voice Response, (IVR) Agentless Phone Application
  • Reporting analytics and data to analyze your operations
  • Fast and friendly Support

For Inquires:
Please contact
info @healpay.com
203 E. Washington St.,  Ste. 3
Ann Arbor, MI 48104-2007

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